Digital Interactions
Digital InteractionsOur Digital Interactions services are focused on enabling robust experience orchestration across all channels of customer engagement. Talk to Us
Talk to UsCustomer Experience
Transform experiences at scale and speed with technology
Trisys blends applied design thinking capabilities with unique creative abilities that tie consumer behavior to business outcomes. With best-in-class experience technologists, we adopt an insight-led process for creating seamless digital experiences across multiple channels.
User centered design
- Discovery & user journey design
- UI & Rapid prototyping
- User testing & validations
Immersive experiences
- AR, VR and MR experiences
CRM
Sales, marketing and service automation systems to interact with customers and act
Trisys Customer Relationship Management capabilities enable businesses to drive better sales and relationships. We have partnered with key CRM product vendors so that customers can realize their RoI faster. We have expertise in CRM processes to help businesses develop reliable custom CRM solutions.
CRM implementation
- MS Dynamics 365, Salesforce – Consulting, configuration, customization, migration & integration
- Product automation testing
- Service automation
Custom CRM Development
- Agile development, testing, data migration
- Risk and change management
- Business analysis
CRM dashboards & analytics
- Customer, Sales and marketing analytics
Ecommerce
Seamless buying experience across channels
Trisys ecommerce services helps enterprises optimize the customer journey through enabling connected experiences that deliver relevant content and frictionless transactions regardless of channel, including web, mobile app, chatbot, social media, and whatever comes next.
eCommerce platforms
- Adobe, Sitecore – Experience Manager, Analytics, Target, Campaign and Audience Manager
- Product automation testing
eCommerce Solution management
- Custom eCommerce web-site
- eCommerce components – SEO, Gift cards, loyalty points, reviews & feedback, QR/Barcode scanner, Image-based search etc
eCommerce analytics
- Google analytics
- Customer personalization
Mobility
Anytime, Anywhere connectivity to interact with all stakeholders
Trisys provides Mobility solutions that enable enterprises the ability to interact with customers, employees, assets, products, and other businesses in real time, anytime, and from any location. Our mobility technology expertise ensures that enterprises keep pace with accelerated proliferation of devices with multiple form factors on different platforms. We understand the importance of customer experience for any mobile solution and our team of user experience designers ensures our solutions deliver compelling and engaging experiences.
Mobile App User Experience
- User experience
- User analytics and behavior analysis
- Responsive design, pixel-perfect designs
Mobility Application development
- Native Apps (iOS and Android), Cross Platform apps
- Apps for Smart TVs, Apple TV, Chromecast, Wearable devices, and Smart watches
- Clickable prototypes and MVPs
Mobile app Testing & Automation
- Functional, Security, Performance, Accessibility and Automation Testing
- Browser Agnostic Automation
- Web driver Automation
Mobile app integrations
- Content management, APIs and third-party integrations
- App upgrades to support OS changes
Cloud Services
Accelerate and scale your business with cloud
Trisys infuses engineering excellence in the design and implementation of cloud applications—across all cloud providers, third-party ecosystems and open-source technologies. We provide end-to-end cloud services from infrastructure and workload assessment, cloud readiness and adoption strategy to implementation, migration, and managed services.
By leveraging TriSys 8R Enterprise Cloud Migration Framework, we can help you develop a roadmap that factors in the key pillars of a successful journey to cloud: business, people, process and technology.
Cloud Strategy Services
- Cloud roadmap and strategy
- Multi-cloud strategy and cloud fitment analysis
- Cloud architecture audit
- Cloud readiness assessment
Cloud Migration Services
- Cloud to Cloud movement
- Migration of workloads
- The 8R migration methodology
Cognitive AI/ML
Maximize data & analytics for better engagement with end-customers
Trisys provides Cognitive solutions that leverage human and artificial intelligence to convert data into actionable insights. Our services help organizations use cognitive AI/ML technologies for better engagement with end-customers thereby creating new business models and revenue streams
AL/ML Platforms
- User stories implementation
- New model implementation
- Workflows and model metrics
Conversational Platforms
- Chatbots
- Speech to text search
Intelligent Document Analytics
- Image recognition
- OCR engines
- Named-entity recognition systems