Privacy Policy for Trisys Software LLC
Last Updated: April 8, 2026
This Privacy Notice ("Privacy Policy") explains how Trisys Software LLC ("Trisys," "we," "us," or "our"), a provider of IT consulting, digital solutions, software development, and related services, collects, uses, discloses, and protects your personal information when you visit our website (including trisysit.com or any associated sites), use our services, or interact with us (collectively, the "Services"). This policy is designed for users and clients in the United States and complies with applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA/CPRA), other state privacy laws (e.g., Virginia CDPA, Colorado CPA), and federal laws such as COPPA where relevant. We do not target or knowingly offer services to individuals outside the U.S. or to children under 13.
By accessing or using our Services, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use the Services. We may update this policy; continued use constitutes acceptance of changes. Check this page periodically.
1. Information We Collect
- We collect the following categories of personal information (as defined under CCPA and similar laws):
- Identifiers: Name, email address, phone number, IP address, account username.
- Personal Information Categories (CCPA): Contact details, commercial information (e.g., services inquired about or purchased), internet/electronic activity (browsing history on our site, cookies), professional/employment-related information (if provided in business contexts).
- Inferences: Preferences or profiles derived from your interactions.
- Sensitive Personal Information (if applicable): We limit collection and require consent/opt-in where required (e.g., precise geolocation if used).
- Automatically Collected: Browser type, device info, operating system, referring URLs, clickstream data via cookies, pixels, or analytics tools (e.g., Google Analytics).
- We collect this directly from you (forms, inquiries, sign-ups), automatically via your browser/device, or from third-party sources (e.g., business partners for service delivery). We do not knowingly collect data from children under 13 without verifiable parental consent, per COPPA.
- Notice at Collection: At or before collection, we inform you of the categories, purposes, and retention (typically as long as needed for the stated purpose or legal requirements, then securely deleted or anonymized).
2. How We Use Your Information
- We use personal information for business and commercial purposes, including:
- Providing, personalizing, and improving our IT services (consulting, software development, digital solutions like Silo Smart Solutions).
- Communicating with you (responses to inquiries, marketing with consent where required).
- Security, fraud prevention, and debugging.
- Analytics, research, and service enhancement.
- Complying with legal obligations or enforcing our Terms.
- We do not use sensitive personal information for non-exempt purposes without consent.
3. Sharing and Disclosure of Information
- We may disclose personal information to:
- Service Providers: Vendors assisting with hosting, analytics, payment processing, or IT delivery (contractually bound to protect data and use it only for our purposes).
- Affiliates and Business Transfers: Within our corporate group or in mergers/acquisitions.
- Legal Requirements: To comply with law, court orders, or government requests; to protect rights, safety, or property.
- With Your Consent: Or as directed by you.
- We do not sell personal information (as defined under CCPA) for monetary or other valuable consideration. We may "share" for cross-context behavioral advertising (if applicable), for which you can opt out. No sales of sensitive data or data of children. Categories disclosed in the past 12 months match those collected.
4. Your Privacy Rights (CCPA and Similar State Laws)
- As a U.S. resident (especially California), you have rights (twice per 12 months, free of charge, subject to verification and exceptions):
- Right to Know/Access: Request categories and specific pieces of personal information collected, sources, purposes, and recipients.
- Right to Delete: Request deletion of your personal information (with exceptions, e.g., legal retention, ongoing services).
- Right to Correct: Request correction of inaccurate information.
- Right to Opt Out of Sale/Sharing: "Do Not Sell or Share My Personal Information" – exercise via link on our site or by contacting us (no sales currently).
- Right to Limit Use of Sensitive Information: Opt out of certain uses.
- Right to Non-Discrimination: No denial of services or different pricing for exercising rights.
- Data Portability (in some states): Receive information in a portable format.
- Authorized Agents: You may designate an agent; provide proof of authorization.
- How to Exercise Rights: Email: Contact@trisysit.com or use any online form. We respond within 45 days (extendable). Verify identity (e.g., matching info on file). Appeals available if denied.
5. Cookies and Tracking Technologies
- We use essential cookies, analytics, and similar tech. You can manage via browser settings (note: disabling may limit functionality). We honor Global Privacy Control (GPC) signals where required for opt-out of sale/sharing. Do Not Track signals are not currently honored universally.
6. Data Security and Retention
- We implement reasonable administrative, technical, and physical safeguards. No absolute security guarantee. Retain data only as long as necessary or legally required.
7. International Transfers / U.S.-Only Focus
- Services target U.S. clients only. Any data processing occurs in compliance with U.S. laws; we do not actively target EU/EEA users (GDPR not primary, but practices align with best practices).
8. Third-Party Links and Services
- Our site may link to third parties; we are not responsible for their privacy practices.
9. Changes to This Policy
- We may update it; post revisions with new "Last Updated" date. Material changes will be notified.
10. Contact Us
- For questions, rights requests, or concerns:
- Trisys Software LLC
- Email: Contact@trisysit.com
- This policy does not cover employee or job applicant data (separate notice if applicable). Consult legal counsel for your specific operations.